FAQ – Frequently Asked Questions

🛠 Is it easy to install?

Yes, our systems are Plug & Play:

  • No cable cutting
  • No coding needed
  • All cables and CANBUS modules are included

If needed, professional installation can be carried out in our garage.

📱 Are Apple CarPlay and Android Auto included?

Yes, all our models support:

  • ✅ Apple CarPlay (wired & wireless)
  • ✅ Android Auto (wired & wireless)

You can use navigation, music, calls, and messages directly on the screen.

📡 Is there a built-in GPS?

Yes, our systems include:

  • Integrated GPS
  • Online and offline maps
  • Applications like Google Maps, Waze, etc.
🚚 What are the delivery times?

🇫🇷 France: 1 to 3 business days

🇪🇺 EU: 1 to 3 business days

🇬🇧 UK: 1 to 3 business days

🇨🇭 Switzerland: 1 to 3 business days

🇺🇸🇨🇦 USA & Canada: 2 to 5 business days

📦 Do you offer free shipping?

Yes, we offer free express shipping on most orders.

🔄 Can I return a product?

Yes, you have 14 days after receipt to request a return.

⚠️ Conditions:

  • Product unused and uninstalled
  • In its original packaging
⚠️ Are pre-ordered products refundable?

No.

Pre-order products are custom-made, therefore:

  • ❌ Non-cancellable
  • ❌ Non-refundable
  • ❌ Non-exchangeable
💳 When will I receive my refund?

Once the return has been received and validated:

  • Refund within 10 to 14 business days
🔌 Are the vehicle's original functions retained?

Yes, in most cases:

  • Steering wheel controls
  • Parking sensors
  • Reversing camera
  • Vehicle information
📞 How can I contact you?

📧 Email : movyro.fr@gmail.com

💡 Tip

If you are unsure of compatibility, contact us before purchasing – this avoids 99% of problems.

Contact form